Have you received an unexpected check?
We have recently been alerted there may be scam artists sending counterfeit checks with the American Power & Gas logo which are not endorsed by us. In some cases, these checks may be accompanied with letters instructing the recipient to deposit their check within a short frame of time.
Please note: American Power and Gas does send out rebate checks to our customers once they have been with us for 12 consecutive months. If you are unsure if your check is authentic, please do NOT deposit it, but notify our Customer Service team as soon as possible. They will quickly be able to verify whether the check you received in the mail was authentic or fraudulent. Customer Service can be reached at 1-800-205-7491 or firstname.lastname@example.org.
Additional information regarding fake check scams can be found on the Federal Trade Commission’s website: https://www.consumer.ftc.gov/articles/0159-fake-checks.